SERVICE · 03 of 06
Carpet Cleaning
Hot-water extraction and low-moisture restoration for commercial carpet — stain removal, deep soil extraction, traffic-lane restoration, and odor neutralization for offices and high-traffic facilities.
WHAT'S INCLUDED
Scoped to your building, not a template.
- Hot-water extraction
- Stain treatment and traffic-lane restoration
- Spot pre-treatment
- Odor neutralization
- Dry-time scheduled around your hours
- Quarterly maintenance options
HOW IT GOES
From walkthrough to first clean — what to expect.
Walkthrough
We come on site, take measurements, photograph areas of concern, and ask the questions that shape a real scope — access, materials, traffic, compliance posture.
Written scope
Inside 48 hours you get a written scope and a fixed monthly quote. No hourly billing, no auto-rate creep, no per-incident surprises.
Crew assigned
Your account is paired with a dedicated site supervisor and a crew sized to your building. Same people, same standards, for the life of the contract.
First clean + handoff
We run the first clean alongside your point of contact, walk the building together, sign off on the checklist, and you're on schedule from there.
QUESTIONS WE GET
About carpet cleaning.
Don't see your question? Call directly — we'll answer it on the spot.
Call (315) 263-9275How long does carpet take to dry?
With hot-water extraction, dry time is typically 4–8 hours depending on humidity and traffic. We schedule extractions for end-of-day or weekends so the carpet is dry before your team is back in the building. Low-moisture options dry in 1–2 hours if you need a faster turnaround.
Can you remove old stains and traffic lanes?
Most of the time, yes — but it depends on the carpet, the stain, and how long it's been there. We pre-treat traffic lanes and stains before extraction and follow up on stubborn spots with targeted spot treatment. We'll tell you up front if a stain is permanent.
How often should commercial carpet be cleaned?
Office carpet typically needs extraction every 6–12 months, plus quarterly spot maintenance for high-traffic lanes. Medical and retail usually run quarterly. We can build maintenance cadence into your monthly janitorial scope so it never gets overlooked.
Will the chemistry hurt our carpet warranty?
No — we use commercial extraction equipment and CRI-approved chemistry that's compatible with major carpet manufacturer warranties. We can match specific manufacturer protocols on request.